The Method to the Magic 

An interactive presentation featuring

Dan Cockerell
Disney Keynote Speaker | Author | 26-Year Veteran Vice President of Disney Magic Kingdom
Cockerell Consulting Group

You may access our Meeting Recording from May 15 here:
https://us02web.zoom.us/rec/share/upRPcb2p0WJOTNaO8RjzBqQCBqvoT6a803IZ_KUOmExujsih328xolaGeBGk_OLS Password: 3P^$O*63

It was just over a year ago that Dan Cockerell came to Kleinhans Music Hall to wow our WNY community with his knowledge and expertise on creating a World-Class Customer Service Experience.  Now Dan is back with us virtually to talk about how to re-focus our businesses on customer service moving forward as expectations change, and people are looking for more value. 

  Dan's new book, How's the Culture in Your Kingdom, is due out later this summer, but Dan will be giving away copies to five lucky attendees!

Join us for this inspiring session as we look to re-open the region and re-engage with our customers.  

ZOOM Webinar Access will be provided to our registrants via email in advance of this free event.

Thank you to our event sponsor: Alcott HR