Self-Awareness Can Help Leaders More Than an MBA Can
Posted by [email protected] on Feb. 6, 2023 / Subscribe 0
Harvard Business Review article by Rasmus Hougaard, Jacqueline Carter and Marissa Afton
JANUARY 12, 2018
After the successful transition, the leadership team decided to take the pulse of the organization, and discovered low levels of engagement and displeasure with senior leaders. Vince was surprised, but he assumed the discord was left over from the many changes the organization had gone through, so he chose not to take action — time would heal all.
A year later, the bank sent out another employee survey. This time, the results were more specific: Morale was a significant issue, and the majority of people, including members of the senior leadership team, identified Vince as the root cause. Vince was crushed, and oscillated between anger, indignation, defensiveness, and blame. He wondered, “How could they say these things about me? Don’t they understand how far we’ve come under my leadership?”
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